Privacy Policy
This policy explains what information Scrappy Works collects when you visit scrappyworks.com or get in touch, how we use it, and the choices you have. We keep it short and plain — no dark patterns, no selling your data.
Who we are
Scrappy Works is a small web design, local SEO, and automation studio based in New York, NY. In this policy, "we," "us," and "our" refer to Scrappy Works. You can reach us any time at dm@scrappyworks.com.
Information we collect
We collect only what we need to respond to you and run the site:
- Information you give us. When you submit our contact form or message us through the on-site chat, we collect the details you provide — typically your name, email address, phone number (if you share it), and your message.
- Information collected automatically. Like most websites, our hosting and third-party tools may log standard technical data such as your IP address, browser type, device, referring page, and the pages you view. This helps with security and understanding how the site is used.
How we use your information
- To respond to your inquiry and provide the services you ask about.
- To send you information you request, such as a quote or a follow-up after a free audit.
- To operate, maintain, and improve the website.
- To protect against fraud, abuse, and security issues, and to comply with the law.
We do not sell or rent your personal information, and we don't use it for unrelated advertising.
How we share information
We share information only with the service providers that help us run the site and respond to you, and only as needed for them to perform their work:
- Formspree — processes and delivers our contact-form submissions.
- LeadConnector / HighLevel — powers our on-site chat widget and stores the messages you send through it.
- Vercel — hosts the website and may log standard request data.
- Google Fonts — delivers the fonts used on the site and may receive your IP address as part of serving them.
We may also disclose information if required by law, or to protect the rights, safety, or property of Scrappy Works or others.
Cookies and tracking
The site uses a small number of cookies and similar technologies to function and to understand basic usage. Third-party tools embedded on the site — such as the chat widget — may set their own cookies. You can control or delete cookies in your browser settings; disabling them may affect how some features work.
Data retention
We keep the information you send us for as long as needed to respond to your request and maintain our business records, then delete it when it is no longer needed, unless a longer period is required by law.
Your choices and rights
You can ask us to access, correct, or delete the personal information we hold about you, or to stop contacting you. Just email dm@scrappyworks.com and we'll take care of it. Depending on where you live, you may have additional rights under laws such as the GDPR or CCPA; we honor those requests as required.
Data security
We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is ever 100% secure, but we work to keep your data safe and to limit who can access it.
Links to other sites
Our site may link to third-party websites we don't control. This policy doesn't cover those sites — please review their own privacy policies.
Children's privacy
This site is intended for business owners and is not directed to children under 16. We don't knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. When we do, we'll revise the "last updated" date at the top. Material changes will be reflected here on this page.
Contact us
Questions about this policy or your information? Email dm@scrappyworks.com and we'll get back to you — same-day, like everything else.